Same as every other regal theater. Although they should really clean the seats more ofter. Some in the front smell like urine.
Came to see the first showing on a Saturday morning of the new Beauty and the Beast. The showing was sold out so we opted for the 3D. Stood in a forever long line in concessions and see they have a collectible deal cup and popcorn for $9.95. They have it posted at each register. I thought cool we'll do that since it was my daughter and I. I get to the register ask for that and she says it sold out this morning. Hmmm maybe they should have it posted instead of offering a better deal to their ridiculously priced concessions. Don't advertise something you DON'T HAVE. I cannot believe the price of an outing for a family. Over-rated and overcharged!
The person selling tickets (who had just come from inside the theater as the line was getting long) said the air conditioning was broken in that the theater showing the movie we wanted to see, and if we bought the ticket, it was not refundable. However, she would not say how long ago it had broken, and whether or not it was currently cool or hot. So, I asked the guy tearing tickets and he said "It is HOT!!!" Although it is possible she didn't know, I don''t believe her. I think she knew and that is why she wouldn't say. She was probably told not to say, to sell the most possible tickets.
The Regal Cinema located at the Lancaster mall is a great place to see a movie and is family friendly. All theaters are kept clean and have comfortable seating for all. They also have a party room for the young ones which makes it a great place for a birthday party. Lastly, there is ample parking and the theater is fun to go to.
I see from reading the other reviews that I can now expect a boilerplate "Thank you for sharing your experience with us ... " and they wont learn a thing from this negative review, just as they did not learn from the ones before.
I'm not the biggest fan of the Regal Cinemas locations in my area, but my wife and I stopped by this one on a vacation to catch Thor 3 and we were pleasantly surprised! The staff was nice and did an excellent job keeping the place clean...which is no small task considering the behavior of the average American movie goer. Seats were cozy, leg room ample, and the audio/visual quality was what I expect for a modern first run theater. Would go again!
Regal Cinemas Lancaster Mall 11 is a US Movie Theater based in Salem, Oregon. Regal Cinemas Lancaster Mall 11 is located at 831 Lancaster Dr NE, Salem, OR 97301, USA.
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