Jeremy Dumanovsky Roofing / Salem Oregon Roofing has THE BEST customer service we have ever experienced with a contractor. Their communication throughout the whole process to have our roof replaced with an insurance claim was superb! Job was amazing, we couldn't tell they had even been there except for the perfect new roof! Highly recommend having them replace your roof too!
Excellent experience. Mr. Dumanovsky took time to analyze my roof problem -the only person to actually get on a ladder and look at the area - this was enlightening and helpful. The Office was responsive and helpful. They did what they said they would on time and for reasonable price. Very good to do business with - I will call when a new roof is needed.
From the first meeting with Jeremy I was impressed. He surveyed the roof and gave a competitive bid. He even repaired the old roof at no cost that day. On the date we had set, Jeremy showed up with a large crew and by that afternoon my roof had been replaced, a skylight and 4 solar tubes added. The crew left my yard clean taking all the trash with them. I am giving Jeremy and his crew 5 stars for an outstanding job.
I had an estimate done early last year and asked for some changes after I was told by other roofers that my skylights needed replaced because they were not designed for the roof pitch I have. And also because of my pitch the underlayment should be different. I asked them to change the bid and they did. Then i asked for the senior discount and they said it was on there...they never asked my age and wouldn't have thought i was a senior. Then i decided to add on to the roof to include a cover for my deck and add 4 more skylights. So i called for another estimate and explained that i needed more roofing and 10 new skylights and they didn't respond. So i emailed again and asked them if they were going to give me a bid and they said, "We are not able to bid your project at this time". Strange, don't you think?
The customer service is what makes them great! They had been recommended by a friend, but were booked out several months. I thought the bid they gave was very fair, so I was willing to wait, even though I had concerns about the damage done this last winter. They reassured me that they could use temporary solutions until they could get to the job. They called last week and said they could squeeze me in early. They were fast and efficient, everything cleaned up, and my roof looks great!
Jeremy Dumanovsky Roofing Salem Oregon Roofing is a US Roofing Contractor based in Salem, Oregon. Jeremy Dumanovsky Roofing Salem Oregon Roofing is located at 2245 Commercial St NE, Salem, OR 97301, USA.
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