Friendly service, clean and large room, wonderful and plentiful complementary breakfast. Wonderful place to stay!
God is good, it's not very often that you can say, everything is good. My wife and I were impressed with the service of the hostesses, those in housekeeping which were willing to engage with you. The general manager and the ambiance this Hampton Inn provides. We're friendly people and it was so refreshing to engage with your staff, for it's how we learn about one another and we're more than just someone renting a room. We're looking forward to staying at the Hampton Inn's in our future travels. My wife and I, thank you for your thoughtfulness and service.
It was my best experience with Hampton and Hilton brand so far. Helpful and very friendly stuff, clean room, clean hotel and pool area. Nice rooms and good enough breakfast. Great fitness center. And they did a lot for the eclipse event like free glasses, informative schedule and eclipse map and eclipse reception was a nice finishing touch too.
Great motel. One of the better places here in salem. Great food. Swimming pool and not too expensive. Will recommend to my friends
Service was HORRIBLE! Had an emergency and got stranded in Salem. My wallet was stolen and it was pouring down rain. I entered the hotel to find the front desk empty. I called out but no response. I looked around the corner and went into the maids closet to see if anyone was there. As I exited a very unkept male with grungy sweater asked me if I was a guest. I explained my situation and before being able to finish he, very rudely, pointed his finger and stated "you need to leave MY hotel immediately!" I very calmly and un confrontationally said I am not trying to cause trouble just was looking for a place to sit out of the rain until my ride arrived. He wanted nothing if it and continued to point and usher me out. I have NEVER in my life been treated as horribly by a person. Especially someone in the hospitality industry. Furthermore the man had the unmistakable sign of meth teeth and was quite obviously under the influence. How someone of that caliber could obtain a job there is beyond me. I'm sure that hotel is nice and I do not think this speaks towards the hotel as a whole. But I can assure you I personally will NEVER stay at a Hampton inn ever. And everyone I know will hear my experience. I just called and found out the man's name was Ron. He tried to deny it was him and actually lied stating the door was locked and he was at the front desk. He was obviously off doing who knows what but I can guarantee it was not brushing his teeth.
Hampton Inn Suites Salem is a US Lodging based in Salem, Oregon. Hampton Inn Suites Salem is located at 510 Hawthorne Ave SE, Salem, OR 97301, USA.
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